Gamstop
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| Category | Self-exclusion register |
|---|---|
| Founded | June 1, 2017 |
| Address | 3 Greengate, Cardale Park, Harrogate, HG3 1GY, UK |
| Official website | https://www.gamstop.co.uk/ |
| Help and Support | |
| Help & Support settings | Online, Phone |
| Helpline hours | 24/7 (website); 10 am - 8 pm (phone) |
| Helpline number | 08001386518 |
| [email protected] | |
| Social Media | |
| Visit | |
| Visit | |
| Visit | |
| X (Twitter) | Visit |
| Last Updated | 17.03.2026 |
Gamstop Online blocks users from all online gambling companies licensed in Great Britain.
What is Gamstop and how it works
Gamstop is operated by The National Online Self Exclusion Scheme Limited, a company registered in England and Wales (No. 10504973), with registered offices at 3 Greengate, Cardale Park, Harrogate, HG3 1GY. It was launched in 2017 through a collaboration between the National Online Self-Exclusion Scheme (NOSES) and the Remote Gambling Association (RGA).[1]
How Gamstop helps gamblers
The scheme creates a hard barrier to prevent impulsive online gambling. UKGC-licensed operators are legally required to enforce this block. This restriction provides users with crucial time and space to seek professional support from organizations like GamCare.[2]
What you need for registration with GamStop
Registration requires providing personal data to ensure the block is effective across all operators. Users must supply their full name, date of birth, current and previous physical addresses, mobile numbers and email addresses.[3]
How to register at GamStop online
1. Completet registration at gamstop.co.uk/register.
2. Enter your full name, date of birth, email address(es), home address and mobile number.
3. Select your exclusion period: 6 months, 1 year, or 5 years.
4. Verify your identity (via TransUnion or Onfido automatically; if that fails - submit ID documents to the Gamstop Contact Centre).
5. Submit the form - exclusion activates within 24 hours.
How to remove Gamstop self-exclusion
Step 1. Check if your self-exclusion period is over
To find out the duration of your self-exclusion period, contact Gamstop directly - they will provide the expiration details. The exclusion does not expire automatically; it stays active until you request removal.
Step 2. Contact Gamstop to make the cancellation request
Contact Gamstop via phone at 08001386518 (10am–8pm, 7 days a week), email at [email protected], or via the live web chat at gamstop.co.uk/contact-us.
Step 3. Cooling-off period
Users cannot deactivate their self-exclusion until the end of their minimum exclusion period. Gamstop Once the period ends, Gamstop applies a review before lifting the block.
Step 4. Cancellation
After the exclusion period elapses, users must actively contact Gamstop to have it lifted. If they do not, they remain blocked from logging in to online casinos or sports betting sites.
Responsible gambling after removing Gamstop
Set deposit and loss limits right away
All UKGC-licensed operators are required to offer deposit, loss, and session limits. Set these immediately upon reactivating accounts.
Bet small to stay in control
Start with low stakes. This limits financial exposure and makes it easier to stop if gambling begins to feel compulsive.
Take gambling-free days
Schedule specific days each week with no gambling. This breaks habitual patterns and maintains perspective.
Stick to essentials first
Treat gambling as discretionary spending only - never use money intended for rent, bills, or food.
FAQ
Can I still gamble on Gamstop?
No. Once registered, Gamstop blocks access to all gambling websites and apps run by companies licensed in Great Britain. Minor discrepancies in personal details may occasionally allow access, but users agree not to attempt to circumvent the exclusion.
Is Gamstop available for all gambling sites?
Gamstop only applies to sites regulated by the UKGC. It does not apply to offshore sites not regulated by the UKGC.
How to gamble online when on Gamstop? It is not possible through any UKGC-licensed operator during the exclusion period. Attempting to circumvent Gamstop breaches its terms of use.
Can I cancel Gamstop before my self-exclusion ends?
No. Once registered, users cannot deactivate self-exclusion until the end of their minimum exclusion period.
How long does it take to remove Gamstop? Removal is not instant and may take days to process after the exclusion period has ended and a formal request has been made.
Can I cancel Gamstop if I was signed up by someone else? No. Gamstop does not send texts or mail to notify others of registration, but the exclusion applies to the individual whose details were used. The registered person must contact Gamstop directly.